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Product Guarantee

We promise excellent quality:

We are so confident in the quality and durability of our products that we offer the industry’s top warranty and replacement program. We are happy to replace mermaid tails or monofins that break, tear, or rip free for one year. We have an excellent customer service team that is dedicated to ensuring all our mermaids are happy mermaids. Our customer service is unparalleled! Email us at or call us Monday-Friday (excluding holidays) 9am - 5pm Mountain Time at 1-844-SUN-TAIL (1-844-786-8245).